Just Plane Fun is the leading online retailer for a wide selection of aviation related toys and collectibles. We carry die-cast airplane models from all the best makers such as Herpa Wings, Gemini Jets, Dragon Wings and Aeroclassics. We carry large scale snap fit models by Hogan, Flight Miniatures and Long Prosper as well as fun airplane toys such as flight attendant dolls, airport playsets and plush toys. We also carry a large selection of airport diorama items including buildings, airport foils and vehicles to make your airport as realistic as possible. Just Plane Fun offers you a best price guarantee, an innovative frequent buyer program and great customer service. You also get free ground domestic shipping on orders over $150. Join our newsletter mailing list for more great offers or e-mail us if there is something more we can do to make your shopping easier. We carry many limited edition models and aviation toys such as the Aeroclassics and Gemini Select lines. Justplanefun is a registered trademark of The Just Plane Fun Corporation and all rights are reserved.
Returns must first be authorized by requesting a return authorization. You can request a return by completing the return request in the order history here on our online webstore or you can contact us at 866-468-6573 or at CS@justplanefun.com
Once the return has been authorized, use the Return label that was included with your packing slip to return the items. When we have received the returned items we will process a refund to your original form of payment, provide a replacement or provide a store credit depending upon your request. Please be sure to include a note in your return package indicating what you would like us to do.
Returns must be made within 14 days of receipt of the item. Defective items will be replaced if possible with same item at our cost with a Gift certificate issued for the cost of shipping the defective item back. Returns of items after the 14 day return period are at our discretion and will be subject to a 10% restocking fee and no refund of the shipping costs.
Overseas and Foreign Shipping Policy
Overseas shipments are at the purchasers risk for delivery and duties. We offer Priority Mail International shipping, which comes with indemnity from the postal service against loss or damage. If you select USPS Priority Mail shipping and there is an issue with your package we will work with USPS to provide a replacement or refund if the items are no longer available. First Class International shipping does not have idemnity and is at the purchasers risk for loss or damage. Please note, every country has different policies regarding import duties and taxes. These duties and taxes are not imposed by us, they are imposed by and paid to your local country's government. You are solely responsible for payment of any duties or taxes imposed by your government on the importation of items into your country. If items are returned to us by the post office for unpaid duties, we will refund only the cost of the items rreturned to us.
Credit Cards and Payment Policy
We are happy to accept most credit cards including American Express, Discover, MasterCard and Visa as well as Paypal as payment options. We also accept checks and money orders if mailed to our address. We do not offer cash on delivery or other non standard payment terms.
Privacy and Data Collection Policy
Justplanefun respects and values your privacy and does not sell or transfer information you provide to us to third parties except to fulfil and process your orders.
Information We Collect:
We collect personal information about you to deliver the products and services you request and to help improve your shopping experience. We do this by using lawful and industry standard methods. We collect only the information that we need to process and fulfill your orders.
How We Use Your Information:
Justplanefun uses your information to provide requested products and services and to support our business functions. These include fulfillment, internal business processes, marketing, authentication and fraud prevention, and public safety and legal requirements.
Order Acceptance Policy
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.
Pricing and Content Policy
While we strive to provide accurate pricing information, pricing or typographical errors may occur. we cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is miss-priced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Price Match Policy
We try to always offer you the best deals possible on the items that we carry! Should you find an item for less at one of our competitors, we will happily match it for you. Price matches are valid for up to 10 days after your purchase. Just e-mail us with the exact URL where you found the better price and your order number. Once we verify the lower price, we will give you a store credit that you can use toward anything we sell for the difference in price. If you identify the price match before you purchase, e-mail us the same information and we will adjust the price for you before we process your order and payment.
This offer is only valid for prices in the United States and only from reputable retailers. Price matching is valid only on orders purchased from our webstore and is not applicable to orders placed on any of our other marketplaces. Price matching is not valid on prices quoted by retailers on Ebay or other liquidation sites and may not apply to rare, discontinued or limited edition items. Additionally, we may not be able to match liquidation or below cost promotions.
Price comparison includes merchandise selling price plus equivalent shipping method and handling charges. Expedited shipping offers may not be available for price match orders. Excludes manufacturer restrictions, rebates, liquidations, auction sites, coupons, promotional offers, employee discounts and membership club stores. Price matches discounts cannot be combined with other offers, except at our discretion.
Limited Edition Policy
In some cases, some of our products are released in limited editions and may sell out very quickly. We reserve the right to limit the purchase of these items to one or two per customer to allow as many of our customers as possible to obtain thes rare and often valuable collector items. This limit applies regardless of which selling channel you buy them through including Amazon, Ebay and our main webstore.